Privacy Policy

Introduction

Ręczne Studio ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website or engage our services.

Information We Collect

Personal Information

When you submit a commission request or contact us, we collect:

• Name
• Email address
• Project details and preferences
• Any additional information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring website
• Operating system

How We Use Your Information

We use collected information for the following purposes:

• Processing and responding to commission requests
• Communicating with you about your projects
• Improving our website and services
• Analyzing website traffic and user behavior
• Complying with legal obligations

Legal Basis for Processing

We process your personal data based on:

• Consent: When you voluntarily provide information through our forms
• Contractual necessity: To fulfill commission requests and service agreements
• Legitimate interests: To improve our services and website functionality

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information only in these circumstances:

• With service providers who assist in website operations (hosting, analytics)
• When required by law or legal process
• To protect our rights or the safety of others

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Commission-related data is typically retained for the duration of the project and for three years thereafter for business record purposes.

Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

To exercise these rights, contact us at: [email protected]

Cookies and Tracking Technologies

Our website uses cookies and similar technologies. For detailed information about our cookie practices, please refer to our Cookie Policy.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us.

Changes to This Policy

We may update this privacy policy periodically. The updated version will be indicated by a revised "Last updated" date. We encourage you to review this policy regularly.

Contact Information

For questions or concerns about this privacy policy or our data practices, please contact us:

Ręczne Studio
ul. Fabryczna 18
30-394 Kraków
Poland
Email: [email protected]